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The initial set up was easy and the more I dive in there are lots of extra features to help with conversion rate.
its good just cant see the history from the past week like how many customers each day.
We have been using this for a few weeks and are very impressed with the features and functionality. Very glad we installed the app. While not perfect, it's pretty close.
Chatra really works well in terms of its overall functionality and its ease of use, integration, and feature set, it's a fantastic overall app. What I would like to see as the app grows is the ability to fine tune and customize a lot more of the app's features (through something like CSS position, color, background, size, etc.). The ability to more specifically (and responsively) adapt the chat button to different areas of the screen and customize for mobile versus desktop (right now it is just on or off), those would be fantastic additions to have. Again though - functionally very robust and powerful, and very easy to integrate, get up and running, and use. Great work!
It's great! Seamless and convenient! I love it! Would definitely recommend it very much. The customer service is great too!
Really great tool. UI is a little confusing but much cleaner than other chat options. Excellent customer service.
The app is great and it works better than expected. The iPhone app is very useful as we are a mobile business. Tracking the history and seeing what people have in their carts is also very helpful. I've only really run into one challenge... I've been trying to find a solution to seenmlessly track users as they traverse my 2 different websites and haven't had any helpful feedback. The support reps just direct me to some code snippets but both installations were turnkey from your installers and I've not done any custom coding.
Very nice chat app. I like that it makes my customers leave their information for me to follow up with them if they leave, also keeps records of conversations and it keeps Spam Chatters away by having them introduce themeselves. i would like to have an app for my computer but so far I'm Loving. Thanks!
J'ai utilisé cette application pour pouvoir communiquer plus facilement avec les clients potentiels, c'est pratique.
I installed this app on our online store FrancineCollections.com. It is a great way to reach out to customers shopping on the site and for customers to quickly and conveniently ask product questions.