Ottimizzazione delle vendite e delle conversioni | Assistenza clienti
Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

da Roger Wilco LLC

Chatra live chat, Fb chat, Email, Visitor list & Cart Saver

4.9 stelle su 5(503 recensioni)
Piano gratuito disponibile
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Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Su Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Si integra con

  • Front,
  • Help Scout,
  • Slack,
  • Zapier,
  • Webhooks,
  • Facebook

Guarda l'app in azione

Scopri come funziona l'app in un esempio di negozio.

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Galleria multimediale

Community

Prezzi

Vedi tutte le opzioni di prezzo
Free plan

Gratis

  • Live chat

  • Offline chatbot

  • Most features

  • Free forever

Pro Plan

$19/mese

o $15/mese fatturato a $180 una volta all'anno

  • Live chat

  • Realtime visitor list

  • Detailed visitor info

  • Chat bot

  • Targeted chat (automations)

  • Typing insights

  • Saved replies

  • File transfer

* Tutte le spese sono fatturate in USD. Le spese ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

4.9 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.
  • 5 stelle su 5
    Il 93% delle recensioni sono di 5 stelle
    (468)
  • 4 stelle su 5
    Il 4% delle recensioni sono di 4 stelle
    (21)
  • 3 stelle su 5
    Il 0% delle recensioni sono di 3 stelle
    (2)
  • 2 stelle su 5
    Il 1% delle recensioni sono di 2 stelle
    (4)
  • 1 stelle su 5
    Il 2% delle recensioni sono di 1 stelle
    (8)
Visualizza tutte le 503 recensioni

Le recensioni più recenti

Hot Dress Boutique

Voto
5 stelle su 5
Pubblicate
10 settembre 2020

The app is easy to use. I like how I can view what the customers are doing in real-time. I recommend this app to new businesses.

Vapor North

Voto
5 stelle su 5
Pubblicate
3 settembre 2020

Tried multiple chatting apps over the years trying to find the best one. This is by far the easiest to use on both the customer and agent side.

Project6NYKids

Voto
5 stelle su 5
Pubblicate
2 settembre 2020

We've been using Chatra for possibly 2 years by now, maybe more. I am so, so, happy with Chatra. I love a company that is constantly trying to make their service better (without changing the price...you know those companies really care about the service and their customers). I find that with most of the apps I own, I'll ask customer service "can it do this? can it do that?"...usually, the answer, as you probably already know from experience is "no, but you can submit a request for it to be added". With Chatra, that hasn't happened yet... I say "can it do this? can it do that?" and they say "yup, here's how. And yes, just like this". Seems like they're asking the questions of themselves before their customers can think up the questions, so the solutions are ready when the customer asks.

To be honest, I hate spending more money on apps, but this one is a really good one. Thanks Chatra!

Visualizza tutte le recensioni