Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

da Roger Wilco LLC

Chatra live chat, Fb chat, Email, Visitor list & Cart Saver

4.9 de 5 estrelas(532 avaliação)

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart


Sobre Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

Integração com

  • Front,
  • Help Scout,
  • Slack,
  • Zapier,
  • Webhooks,
  • Facebook

Veja o app em ação

Saiba como o app funciona em uma loja de exemplo.

Ver loja de exemplo

Galeria de mídia

Atendimento

Free plan

Grátis

  • Live chat

  • Offline chatbot

  • Most features

  • Free forever

Essential plan

$19/mês

ou $15/mês faturados em $180 uma vez por ano

  • Live chat

  • Chatbots

  • Facebook chat

  • Realtime visitor list

  • Visitor info

  • Targeted chat (automation)

  • Typing insights

  • Saved replies

  • File transfer

Pro plan

$29/mês

ou $23/mês faturados em $276 uma vez por ano

  • All Essential plan features

  • Chat ratings & reports

  • Data export

  • Operating hours

  • Agent groups

  • Integrations

  • REST API & outgoing webhooks

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.9 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    93% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    4% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (2)
  • 2 de 5 estrelas
    1% das avaliações são de 2 estrelas
    (4)
  • 1 de 5 estrelas
    2% das avaliações são de 1 estrelas
    (8)

Avaliações mais recentes

LUXYBIT

Wonderful app! I like the reports they provide in the Pro plan. Support was great — friendly and knowledgeable!

JSK Beautique

I love the fact that I can see what my customers are clicking. It gives me more insight as to how I can better serve my customers. Having the ability to answer questions makes it even better.

Young God Shop

Really easy to use and super powerful, it works perfectly for my phone, computer and tablet so i can stay connected all the time.