Chatra — Live Chat & Chatbot

Chatra — Live Chat & Chatbot

Preços
Plano gratuito disponível
Destaques
Popular junto de empresas nos Estados Unidos da América
Funciona com os mais recentes temas
Classificação
4,8 (653)
Programador
Roger Wilco LLC

Help web visitors reach checkout faster with real time support and product recommendations.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.

Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface. mais
  • Live Chat with your customers from one app; desktop or mobile
  • Answer messages sent through Facebook, Instagram, or email
  • Use chatbots to do routine work for you and save your time!
  • See who's on your website, where they are from, and what they have in their cart
  • Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Destaques
Popular junto de empresas nos Estados Unidos da América
Funciona com os mais recentes temas

Idiomas

inglês, francês, espanhol, português (Brasil)e russo

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Help Scout, Slack, Zapier, Webhooks, Facebook, Instagram

Preços

Free plan

Gratuito

  • Live chat
  • Offline contact form bot
  • Most features
  • Free forever

Essential plan

$21 / mês

ou $204/ano e poupe 19%

  • Live chat
  • Chatbots
  • Instagram DM
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Chat automation
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

$29 / mês

ou $276/ano e poupe 21%

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (653)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
2 de novembro de 2024

we used this app for couple of years- but last week google took our ads off because of the app , it said it has malicious software

we have since taken the app off- though we still have 3 months left on the price paid
But the ads are back online ,

www.FrumIndia.com - marca a SC FrumIndia Online SRL
Roménia
About 7 years usando a aplicação
Questão respondida por Roger Wilco LLC 4 de novembro de 2024

Hello!

We’re truly sorry to hear about the inconvenience caused by your ads being blocked. We understand how frustrating this must be, and we want to clarify that this situation was unfortunately beyond our control, as it originated with Google’s automated processes. We take user security very seriously: we perform antivirus checks on all uploaded files and maintain strict security protocols.

Google’s detection systems flagged a potential malware risk in a file uploaded via our chat widget, resulting in the temporary blocking of the domain we use for file hosting. To address this quickly, we migrated to a new domain and confirmed there was no actual risk to our users. Google unblocked the original domain on October 30, indicating it was likely a false alarm.

However, Google Ads support may still be working with outdated information, so some customers may need to contact Google directly for the resolution to reactivate ads.

We apologize for the inconvenience this has caused and appreciate your patience as we work to keep our platform safe and secure. Please feel free to reach out if you need any further assistance.

Editado a 10 de outubro de 2024

Excellent application that we have been using for several years now.
We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time.

I recommend the app.

FEY Cosmetics
Canadá
About 3 years usando a aplicação
8 de outubro de 2024

The initial set up was easy and the more I dive in there are lots of extra features to help with conversion rate.

Sauna Nook
Estados Unidos
About 1 month usando a aplicação
27 de agosto de 2024

very simple and user and friendly 10/10 would recommend

Elite Wellness Shop
Canadá
8 days usando a aplicação
18 de junho de 2024

Used successfully for almost 3 years. All of a sudden stopped working and their customer support is worthless. Save you "AND YOUR CUSTOMERS" the hassle and look for something else!!!!

Ilios Lighting
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Roger Wilco LLC 27 de junho de 2024

We are sorry to hear that you were experiencing issues with Chatra! We currently do not see any issues in your account. Both the chat widget and the email integration are working, and messages arrive in your Chatra account. When you talked to our support team, you had an issue with the email forwarding. We asked you to share a screenshot of the forwarding settings in your email client, but unfortunately, we never received a reply. We see that emails are now being successfully forwarded to your Chatra account, so most probably you already updated the settings or reconnected your mailbox. If you still have issues with anything else, please let us know.

Assistência

Roger Wilco LLC pode responder a qualquer pergunta que tenha sobre Chatra — Live Chat & Chatbot.

Programador

Roger Wilco LLC

501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

29 de outubro de 2015

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