Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver

開發者:Roger Wilco LLC

Chatra live chat, Fb chat, Email, Visitor list & Cart Saver

4.9 5 顆星(594 評論)

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart


有關 Live Chat, ChatBot, Cart Saver

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.

整合對象:

  • Front,
  • Help Scout,
  • Slack,
  • Zapier,
  • Webhooks,
  • Facebook

檢視使用中的 應用程式

探索應用程式在範例商店中的運作情形。

檢視範例商店

媒體庫

支援

  • 常見問題
  • 開發人員網站
  • 隱私政策
  • 1(703)232-1443
  • support@chatra.com

Free plan

免費

  • Live chat
  • Offline chatbot
  • Most features
  • Free forever

Essential plan

每月 $19

或每年一次收費 $180,按每月 $15 計費

  • Live chat
  • Chatbots
  • Facebook chat
  • Realtime visitor list
  • Visitor info
  • Targeted chat (automation)
  • Typing insights
  • Saved replies
  • File transfer

Pro plan

每月 $29

或每年一次收費 $276,按每月 $23 計費

  • All Essential plan features
  • Chat ratings & reports
  • Data export
  • Operating hours
  • Agent groups
  • Integrations
  • REST API & outgoing webhooks

* 所有費用均以 USD 計價。
** 定期費用接按照 30 天為週期收費,包括每月收費或依據使用量收費。

4.9 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

  • 5 5 顆星
    93% 的評等為 5 顆星
  • 4 5 顆星
    4% 的評等為 4 顆星
  • 3 5 顆星
    0% 的評等為 3 顆星
  • 2 5 顆星
    1% 的評等為 2 顆星
  • 1 5 顆星
    2% 的評等為 1 顆星

最近的評論

Brain Labs Australia

We have tried a tonne of other chat systems and this is by far the best of all of them. Easy integration, great set-up, professional, and the most important thing 'awesome customer support'. Highly recommended

romypets

I switched from messenger to chatra live chat and wish i had done this ages ago as its brilliant - i can see whats in their basket and what they are about to say so always one step ahead

KiddieBest

This is a game changer. We use this app on our store and it makes a huge difference. From auto response to transfer to a live person. Highly recommended.