Chatty: Live chat Helpdesk FAQ

Muito bom o APP, tive um probleminha, mas foi questão de 1m e já tinham resolvido, vou ver outros produtos do AVADA!

Emily heeft me prima en snel geholpen met een probleem op te lossen met de chat icoon!!

Emily helped me very quickly with solving a problem with the chat icon!!

Thanks

Gran aplicación para profesionalizar tu tienda. Hana me ha solventado todo de forma muy rápida y efectiva. Sin duda muy contento con el servicio de atención al cliente.

Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!

We switched to AVADA when we were told that another FAQ application was going to be paid for.
We received support immediately after installation and they responded with great speed.
Thank you very much, Hana from support.

Support: 5/5
Developers: 5/5
App: 5/5

No much words to say, it has all I need and they help me a lot with what ever question I had.

I wanted an accordion FAQ for my site and this app definitely delivers that, and for free. The customer service is exceptional and very responsive. The interface is clear and intuitive. I had it up and working with all my FAQs online within an hour. And I customised it to fit my branding so it looks nice on the site.

I did have a couple of minor grumbles. One of the first things I had to do was enter my phone number for the What'sApp pop-up - which I didn't want to use. It turned out that even though I entered my phone number, the pop-up wouldn't be active until I enabled it. So I just haven't enabled it. But I would have preferred to not have to enter my phone number at all. Or at least to know in advance that I'd be able to leave it disabled. It just made me unnecessarily nervous about using the app.

Also, after you reach ten FAQs it asks you to contact support to have more enabled. Which they did straightaway. So why did I have to contact support? It seemed a bit of a pointless step.

As I said, minor grumbles, and I am very happy with the end result and rapid customer service hence the 5 stars.

Hana provided an exceptionally fast response, resolving my issue in under 5 minutes. Highly recommended!

Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)

Very good FAQ app. Very friendly and helpful support. Tiana helped me with words and deeds until the site was up and running again. Thank you so much Tiana!