Chatty: Live chat Helpdesk FAQ

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

I want to express my gratitude to Judy for the amazing support she provided. I was struggling to figure out how to change the language of the chatbox and the FAQ section, and Judy guided me step by step through the entire process. She was incredibly patient and knowledgeable, making everything easy to understand. Thanks to her help, I was able to make the changes without any issues. I’m really thankful for her assistance and would highly recommend her to anyone in need of support!

Hana was incredibly helpful with my query about the Chatty app on Shopify! She quickly provided detailed information and went above and beyond to ensure I had everything I needed. Her professionalism and friendly support made all the difference. Thank you, Hana!

My experience with Chatty has been nothing but amazing help and guidence. I would recommend using them. It is efficient and friendly.

Thank you Chatty Team.

I really like this app. It includes all the features I need and fulfills my needs. Thank you to the team for their prompt support and courteous treatment. I give it a 5+

The app has many helpful features for the website. A staff member Hana helped me to fix things so quickly.

Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.

The app works great, but there are two key features that would significantly enhance its functionality:

Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts.

reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions.

We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.

I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!

The best app i used .... this app offer premium features for free and once more their support team really impress me especially Lydia and William are helping me with my small small problems and i recommend all to use if you want a chat in your store