Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Rezensionen (2.128)

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20. Januar 2024

recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart.

Ease of Use: ⭐️⭐️⭐️⭐️⭐️

Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic.

Features: ⭐️⭐️⭐️⭐️⭐️

Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site.

Customer Support: ⭐️⭐️⭐️⭐️⭐️

What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable.

Prakash's Support: ⭐️⭐️⭐️⭐️⭐️

Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs.

Overall Experience: ⭐️⭐️⭐️⭐️⭐️

In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.

a Cheeky Plant
Vereinigtes Königreich
7 monate mit der App
26. Februar 2024

I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!

Her Mighty Mind
Kanada
Fast 2 jahre mit der App
4. April 2024

"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."

Prime Pinnacle
Indien
2 monate mit der App
2. Mai 2024

Hana was able to help me quickly resolve my problem. I didn't know it was this easy getting in touch with the support team. Thank you so much!

Fuertizo Store
Philippinen
23 tage mit der App
9. Oktober 2024

abby è stata magnifica a risolvere tutti i miei dubbi grazie.

Zoom Bags
Italien
6 tage mit der App
27. Juni 2024

Very quick customer support by Hana. Solved the issue within a few minutes.

Sam's Global
Vereinigtes Königreich
25 minuten mit der App
17. April 2024

The FAQ page I created by Aveda is very useful for our customers and they love it! Though I am new to e-commerce and new to the platform, Lydia from Avada team helps me all the time when I have issues, great team and great product

FurCarer Pet Supplies
Vereinigte Staaten
23 tage mit der App
30. April 2024

Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince

Thanks & Regards

Twirl and Tote
Indien
Etwa ein monat mit der App
18. April 2024

Just started using this app, Audrey and Toby have helped me integrating so far, very good customer support!

Smell My Ride
Vereinigtes Königreich
5 monate mit der App
1. Mai 2024

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!

The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!

Love it.

ShowerSpaah
Vereinigtes Königreich
2 tage mit der App