Chatty AI Chatbot & Live Chat

A few hiccups during the learning process but I will say once it gets going the chat is super helpful to our customers and helps scale back our time spent on customer service. If we do run into an error every now and then the support team, specifically Hazel, if super quick to respond and provide help on the spot.

Although we've only recently implemented it, Chatty's AI assistant is exceptionally advanced. It understands our brand's complex sizing and can automatically recommend options to customers. Additionally, Andy and Hazel from support responded quickly and resolved my issues immediately. Thank you so much!

There were some confusing part with the ui, yet Hana, customer service person, was very nice to guide us. Thanks!

Good chatbot and does the job. Some issues but costumer service is very friendly

There were a few cases where we found that, due to system limitations, things couldn’t work exactly as we had hoped, but overall the issues were resolved.
Thank you very much for your quick and courteous support.

Many thanks to Sonny, Liz, Jade, and Hazel.

Toller Chatbot! Funktioiert gut und ist trainierbar. Auch der Support ist gut. Besonders die Mitarbeiterin Hana hat mir gut geholfen. Sehr zu empfehlen.

We've been using the app for a little while now and it has been relatively easy to use and the customer service is quick, very helpful, and friendly. Hana, has been especially helpful in working through an issue we had with the service. She was prompt and stayed with me until it was resolved.

werkt goed. het is soms gewoon logisch nadenken en anders helpt klantenservice je. klantenservice reageert snel en willen je altijd helpen.

We've been using this app for about 4 months now, and we just recently upgraded our plan to access some other features (more products for AI to learn from, more agents etc.) - so far it's worked pretty well for us. Their chat support is also very responsive.

Fantastic app for AI and integration with Shopify. Support is always on hand and super fast at replying!

Only feedback is it can't auto assign to agents in order when you run the AI at the same time - which can be hard when you have multiple agents active every day.