Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reseñas (2.194)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
10 de octubre de 2024

I just started working on the app, it seems good and convenient to me, in the meantime I used a complete service and received a good response

livni-jewelry
Estados Unidos
11 días usando la aplicación
28 de octubre de 2024

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response.

The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go.

I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience.

So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!

snoofy
Israel
Alrededor de 9 horas usando la aplicación
4 de noviembre de 2024

It is a great app and has wonderful customer service

Joyful Dreamer®
Estados Unidos
Más de 1 año usando la aplicación
11 de noviembre de 2024

Audrey was very helpful. Resolved my query quick and promptly. Great service

Gummy Club
Reino Unido
5 meses usando la aplicación
12 de octubre de 2024

I am really happy with the App, Audrey was really nice and helped me fast.

FrischePur
Alemania
Alrededor de 1 mes usando la aplicación
29 de septiembre de 2024

I want to thank Sonny, who is from the support team. He did a great job.

I wanted to raise the button a bit on the phone and on the computer.
I spoke to the support team and it only took a few minutes to get everything fixed.

Sonny from the support team spoke to me. He is really nice and friendly. It only took me five minutes to do everything. I appreciate it very much and thank him from the bottom of my heart. Knowing that the application is integrated and very good.

Thank you again, my friend Sonny.

colmashi
Marruecos
2 días usando la aplicación
1 de octubre de 2024

Jasmine is very helpful in all my questions. this apps is very useful.

EcoHerbs
Malasia
5 meses usando la aplicación
30 de septiembre de 2024

The CSS style can be customized. The online help provided is very timely and useful, especially Hana from Avada Group 2 who provided me with great help. Thank you!

sassysis.beautylab
Filipinas
5 días usando la aplicación
21 de octubre de 2024

Great app! It's user-friendly and has significantly improved my store's performance. Huge thanks to Hana for her outstanding support—she was super helpful and responsive. Highly recommend!

SPINGHAR
Reino Unido
10 días usando la aplicación
2 de octubre de 2024

I definitely would reccomend this app for others to use. Hana did an amazing job assisting me.

A Humbles Creation
Estados Unidos
Alrededor de 1 mes usando la aplicación