Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reseñas (2.169)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
26 de agosto de 2024

A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.

Moustikill
Francia
Alrededor de 1 mes usando la aplicación
20 de septiembre de 2024

Really helpful support, Tiana answered everything so quickly and helped with all she could. The four stars is because we can't remove the branding, otherwise 5.

Thistle and Spire
Estados Unidos
Alrededor de 1 mes usando la aplicación
23 de julio de 2024

We've been using Chatty for a little while, the interfaces look professional, and the plugin is easy to work with.
Encountered a few small issues during set-up, which were quickly solved by their live chat team, in particular Audrey and Nikita.

Would recommend Chatty for proper FAQ and contact info to your customers.

Tones Gallery
Países Bajos
3 meses usando la aplicación
25 de agosto de 2024

The support is very good. I had an issue with the chat showing up on the home page, and tech support was very quick to solve the issue. Thumbs up!!

RTS Gifts Emporium
Estados Unidos
Alrededor de 1 mes usando la aplicación
28 de agosto de 2024

Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!

Queen V
Portugal
2 días usando la aplicación
11 de septiembre de 2024

Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.

Sweathelp
Reino Unido
28 días usando la aplicación
8 de octubre de 2024

By the moment we are so happy with the app and with the support, specialy with abby

Alhamas
España
3 meses usando la aplicación
4 de noviembre de 2024

Many thanks to Damian and Andrew, very quick service and very patient

SuperEQ
RAE de Hong Kong (China)
18 días usando la aplicación
20 de octubre de 2024

Hana thank you - quick and fast support!

Mary Luxe Boutique
Italia
19 días usando la aplicación
30 de julio de 2024

Hi, I'm finding the app quite convenient to set up on my website but will know for sure once my website is live. Hana has been very helpful in solving my queries.

Hettansh
India
5 días usando la aplicación