Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
11. toukokuu 2024

Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!

ChituSystems
Kiina
13 päivää sovelluksen käyttöä
6. maaliskuu 2024

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

TMugz
Yhdysvallat
3 kuukautta sovelluksen käyttöä
5. toukokuu 2024

It's really an amazing app, they support you very quickly. Widgete works very well and looks amazing

Kedibu
Turkki
3 kuukautta sovelluksen käyttöä
3. toukokuu 2024

i had a problem with changing my logo in the app. Esther and their technician Toby helped me with everything while answering in a few minutes and fixing everything. Moreso the app on itself is great and better from all of the ether apps i tried before.

ToolShrine
Israel
7 päivää sovelluksen käyttöä
5. maaliskuu 2024

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

Wooden Ships
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
30. huhtikuu 2024

Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince

Thanks & Regards

Twirl and Tote
Intia
Noin kuukausi sovelluksen käyttöä
2. toukokuu 2024

Hana was able to help me quickly resolve my problem. I didn't know it was this easy getting in touch with the support team. Thank you so much!

Fuertizo Store
Filippiinit
23 päivää sovelluksen käyttöä
1. toukokuu 2024

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!

The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!

Love it.

ShowerSpaah
Yhdistynyt kuningaskunta
2 päivää sovelluksen käyttöä
18. huhtikuu 2024

Just started using this app, Audrey and Toby have helped me integrating so far, very good customer support!

Smell My Ride
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
3. huhtikuu 2024

This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.

Huffkins Bakery
Yhdistynyt kuningaskunta
7 päivää sovelluksen käyttöä