Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

Arvostelut (2 028)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
24. syyskuu 2024

We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!

POUCHI
Alankomaat
8 kuukautta sovelluksen käyttöä
12. syyskuu 2024

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience.

I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

Kalida
Italia
2 kuukautta sovelluksen käyttöä
24. elokuu 2024

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

Lucini London
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
14. elokuu 2024

I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!

Invokeys LLC
Yhdysvallat
8 kuukautta sovelluksen käyttöä
11. syyskuu 2024

Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!

Overland Outfitters
Kanada
5 kuukautta sovelluksen käyttöä
1. lokakuu 2024

Chatty has been a fantastic addition to my store. It’s super easy to use, and the functionality is exactly what I was looking for to improve customer engagement and customer service concerns. The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues. Highly recommend this app!

FitBox Evolution
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
22. elokuu 2024

Fantastic Support and Easy Integration!

I recently needed some customization help, and Jade from the support team was incredibly helpful. They provided clear instructions and solutions, making the process smooth and straightforward. The app itself is intuitive and integrates seamlessly into my store. Highly recommend for anyone looking for efficient and reliable chat support!

Cozicush
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
1. lokakuu 2024

It's a great app with lots of features. I love how simple and clean the interface is. So much love for this!

The support team is great too. I want to thank Damian and Doris for helping me with some issues and getting them fixed very quickly.

I'm so excited to use Chatty on our website, allowing customers to message us easily. Thanks for the great app and support!

JUMA PET STORE
Malesia
Noin kuukausi sovelluksen käyttöä
2. syyskuu 2024

Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.

KAIMAKK
Turkki
25 päivää sovelluksen käyttöä
2. syyskuu 2024

The app works great, but there are two key features that would significantly enhance its functionality:

Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts.

reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions.

We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.

OrthoPaws LLC
Yhdysvallat
Noin kuukausi sovelluksen käyttöä