Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Avis (2 177)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
15 novembre 2023

Muito bom o APP, tive um probleminha, mas foi questão de 1m e já tinham resolvido, vou ver outros produtos do AVADA!

Leve de Tudo
Brésil
1 jour d’utilisation de l’application
Modifié le 16 mai 2023

Emily heeft me prima en snel geholpen met een probleem op te lossen met de chat icoon!!

Emily helped me very quickly with solving a problem with the chat icon!!

Thanks

EuroSquash
Pays-Bas
1 jour d’utilisation de l’application
5 janvier 2024

Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!

Farm2Flour
États-Unis
1 jour d’utilisation de l’application
8 décembre 2022

We switched to AVADA when we were told that another FAQ application was going to be paid for.
We received support immediately after installation and they responded with great speed.
Thank you very much, Hana from support.

仔犬印公式オンラインストア
Japon
1 jour d’utilisation de l’application
19 avril 2023

I wanted an accordion FAQ for my site and this app definitely delivers that, and for free. The customer service is exceptional and very responsive. The interface is clear and intuitive. I had it up and working with all my FAQs online within an hour. And I customised it to fit my branding so it looks nice on the site.

I did have a couple of minor grumbles. One of the first things I had to do was enter my phone number for the What'sApp pop-up - which I didn't want to use. It turned out that even though I entered my phone number, the pop-up wouldn't be active until I enabled it. So I just haven't enabled it. But I would have preferred to not have to enter my phone number at all. Or at least to know in advance that I'd be able to leave it disabled. It just made me unnecessarily nervous about using the app.

Also, after you reach ten FAQs it asks you to contact support to have more enabled. Which they did straightaway. So why did I have to contact support? It seemed a bit of a pointless step.

As I said, minor grumbles, and I am very happy with the end result and rapid customer service hence the 5 stars.

Pretty In Paper By B
Royaume-Uni
1 jour d’utilisation de l’application
Modifié le 20 mai 2023

I am very impressed with the widget and the feedback that I received from the chat technician Jasmine & their developer Tony at Avada, they were very prompt in their response and their feedback was very helpful. I also appreciate the fact that the chat button works beautifully as intended. I would highly recommend this widget and feedback system to anyone who is looking for a way to improve their customer communications.

Luuc
Royaume-Uni
1 jour d’utilisation de l’application
30 août 2022

Great customization I have tons of options to communicate with my clients, app looks good in my website and they have amazing customer service. Jasmine was awesome helping me with all my questions!

Maison Bertet
États-Unis
1 jour d’utilisation de l’application
25 janvier 2023

Prakash me atendeu com muita agilidade e resolveu o que eu precisava. Eu queria colocar mais ícones e já está funcionando, ótimo atendimento!

Rhinoceros Shop
Brésil
1 jour d’utilisation de l’application
22 juillet 2022

I received exceptional support ... quick response time, very assisting and to the point ... thank you very much!

Moskinto
Allemagne
1 jour d’utilisation de l’application
13 septembre 2023

Great service by Jasmine, quick fix and quick respones. Great work from her. Thought it would take a couple of days but it took a couple of minutes to solve my issue.

Rostiquesteigerhout
Pays-Bas
Environ 24 heures d’utilisation de l’application