Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Avis (2 173)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
24 février 2024

If you’re contemplating on an app to use for your FAQ Page, just save yourself the time and download Avada! This app has been so convenient to use and set up compared to the other apps that I’ve installed for my store. The fact that it’s free is just a bonus. Their customer support is prompt and efficient, Hana and Maison were very helpful in assisting me with the few questions I did have while setting up my FAQ Page. I don’t see myself using any other App for my FAQ page for the foreseeable future!

My Store
États-Unis
6 mois d’utilisation de l’application
25 mai 2024

Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.

IceOut
États-Unis
2 mois d’utilisation de l’application
26 juin 2024

Fantastic Support from team , App is too good

Dmaasa
Inde
Environ un mois d’utilisation de l’application
11 septembre 2024

Utilizar chatty ha sido una experiencia única, me ha permitido desarrollar más mi negocio permitiendome conectarme mucho más con el cliente mediante un buen servicio. La recomiendo.

Mundo Caramelo
Équateur
1 jour d’utilisation de l’application
30 avril 2024

This application is the best of its kind. Managers Tiana and Toby very quickly helped me figure out the problem. Highly recommend!)

Retrovision Eyewear
Royaume-Uni
3 mois d’utilisation de l’application
25 juin 2024

Hana my rep was extremely helpful. Customer Service 5+
+++

Snow and Charming
États-Unis
3 jours d’utilisation de l’application
6 mai 2024

love it! quick help support especially with Esther who was very kind and helpful

Osseia
France
3 mois d’utilisation de l’application
13 mai 2024

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that.

4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.

Trucare
Inde
24 jours d’utilisation de l’application
14 juillet 2024

I got support by Ricky and William and it was very quick and efficient. It is a very good app.

Real Afrah Beauty
Koweït
Environ 2 heures d’utilisation de l’application
20 janvier 2024

recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart.

Ease of Use: ⭐️⭐️⭐️⭐️⭐️

Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic.

Features: ⭐️⭐️⭐️⭐️⭐️

Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site.

Customer Support: ⭐️⭐️⭐️⭐️⭐️

What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable.

Prakash's Support: ⭐️⭐️⭐️⭐️⭐️

Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs.

Overall Experience: ⭐️⭐️⭐️⭐️⭐️

In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.

a Cheeky Plant
Royaume-Uni
7 mois d’utilisation de l’application