Chatty: Live chat Helpdesk FAQ

This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them.
Other features of this app are also helpful, such as Chat.
I would recommend other businesses to use this app!

I was helped several times in one day and the service was very, very good. Everything solved within minutes.

I Can recommend the app to everyone!

Tiana helped me very well! The response and solution was really well and quick done by Tiana :)

Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince

Thanks & Regards

Hana was able to help me quickly resolve my problem. I didn't know it was this easy getting in touch with the support team. Thank you so much!

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.

I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.

Hana top service

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!