Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

Recensioni (1.931)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
24 agosto 2024

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

Lucini London
Regno Unito
4 mesi di utilizzo dell’app
14 agosto 2024

I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!

Invokeys LLC
Stati Uniti
8 mesi di utilizzo dell’app
18 luglio 2024

I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!).
I can see the progress of features under development and look forward to the future.
Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.

ニッコー公式オンラインショップ
Giappone
22 giorni di utilizzo dell’app
2 settembre 2024

Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.

KAIMAKK
Turchia
25 giorni di utilizzo dell’app
12 giugno 2024

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Retro Stage - Chic Vintage Dresses and Accessories
Stati Uniti
Circa un anno di utilizzo dell’app
25 luglio 2024

I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.

A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.

PERLO
Francia
2 mesi di utilizzo dell’app
8 agosto 2024

Amazing app! Not even paying I could find a better app. Linda was super fast in helping me set up everything.

gamin gamine.
Francia
2 mesi di utilizzo dell’app
22 agosto 2024

Fantastic Support and Easy Integration!

I recently needed some customization help, and Jade from the support team was incredibly helpful. They provided clear instructions and solutions, making the process smooth and straightforward. The app itself is intuitive and integrates seamlessly into my store. Highly recommend for anyone looking for efficient and reliable chat support!

Cozicush
Stati Uniti
21 giorni di utilizzo dell’app
2 settembre 2024

I would give NO stars if I could! I had a page on my website and then it was gone because the app wasn't working properly. Now my website looks like a mess bc this dumb app! Stay away do NOT download this!

The Golden Bros
Stati Uniti
5 mesi di utilizzo dell’app
Chatty ha risposto 3 settembre 2024

Hi The Golden Bros's Store Owner,

This is Liz from the Chatty Support Team. I wanted to follow up on the recent issue you encountered with the FAQ page on your website. I’m really sorry for the inconvenience this caused and understand how frustrating it must have been.

Our technical team has fixed the issue, and your FAQ page should now be displaying correctly. Please check your website to confirm that everything is back to normal. If you notice anything still not working as expected, please let us know, and we'll address it immediately.

We genuinely appreciate your feedback, as it helps us improve our app and service. If there's anything else we can assist you with, feel free to reach out at any time.

Thank you for your patience and understanding.

Best regards,
Liz

27 agosto 2024

Very nice app. Very responsive and helpful support.Prakash from Helpdesk helped me fix my issues/answered my queries really fast. Loved it!

National Music India
India
6 mesi di utilizzo dell’app