Avada WhatsApp Chat, FAQ Page
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.
I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.
Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.
Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.
It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.
I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.
Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect.
Great app. Use it to have customers contact directly through your website.
Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!
Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better.
I’ve updated our review to 3 stars because they do have a great FAQ set up.
Hi Hydbond™️ Store Owner,
Thank you for updating your review and for recognizing the value of our FAQ setup. We’re truly sorry to hear that the notification delays have impacted your experience. Reliable notifications are crucial, and our team is continuously working to improve them.
We’d love to troubleshoot this further and see if there’s anything we can adjust on your end to enhance performance. If you're open to it, please reach out to us—we’re happy to help!
Your feedback is invaluable in helping us refine the app, and we appreciate you giving us a chance.
Best,
Chatty Support Team
There is lots of support for the app, easily install and links to all channels including social media.
i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!
Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions!
Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks!
Would highly recommend this app!