Avada WhatsApp Chat, FAQ Page
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Great app with good options for a free App and excellent support. Many thanks to William and Jasmin!
Excelente, necesite soporte y guias para habilitar preguntas frecuentes y Hana me ayudo demasiado, hizo lo mejor que pudo para ayudarme y solucionar mi requerimiento. Me siento complacida con su ayuda y feliz con los resultados.
Very quick and kind support! Thank you!
Thanks a lot from Emily and your team.The button is great is shown in the homepage and the they answer immediately.
Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!
The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!
Love it.
Had issues early morning UK time, thankfully Hana was on hand to help get it all sorted. Couldnt be happier with the service
A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.
Hi Designs By Wildside Store owner,
We wanted to thank you for taking the time to leave a review and provide valuable feedback.
Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.
As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.
we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.
Thank you again for your feedback and patience.
Best regards,
Chatty Support Team
Really great app. Super easy to use and customer service is excellent. Hana solved all my issues super quick. Very smart tactics used.
I had an awesome experience with the support from Abby. She was incredibly helpful, efficient, and resolved my issue in no time. I appreciate the quick response and the dedication to ensuring a positive experience. If you're looking for great support, Abby is the go-to person!
Thank you, Abby, for your outstanding assistance!
I have just installed the app. Had a couple of questions & support was very quick to respond. Juliana was super helpful & a pleasure to chat with.