Recensioni (1.586)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
1 maggio 2024

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!

The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!

Love it.

ShowerSpaah
Regno Unito
2 giorni di utilizzo dell’app
13 maggio 2024

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

Radiant Cycles
India
17 giorni di utilizzo dell’app
18 aprile 2024

Just started using this app, Audrey and Toby have helped me integrating so far, very good customer support!

Smell My Ride
Regno Unito
Circa 2 mesi di utilizzo dell’app
18 maggio 2024

Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily.

Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features.

Overall very much satisfied with this wonderful app true to its cause.

SPAZA.ae
Emirati Arabi Uniti
13 giorni di utilizzo dell’app
3 aprile 2024

This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.

Huffkins Bakery
Regno Unito
7 giorni di utilizzo dell’app
30 maggio 2024

Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.

AntLux
Stati Uniti
18 giorni di utilizzo dell’app
8 maggio 2024

I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.

FilterooUS
Stati Uniti
14 giorni di utilizzo dell’app
7 aprile 2024

There was a problem with the widget displaying on the site. Hana promptly helped to fix it, thank you. Amazing app

BonBazaar
Stati Uniti
Circa un mese di utilizzo dell’app
6 maggio 2024

love it! quick help support especially with Esther who was very kind and helpful

Osseia
Francia
14 giorni di utilizzo dell’app
30 aprile 2024

Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future.

The support staff Tiana was very helpful. Thank you Tiana.

Wakillo General
Stati Uniti
14 giorni di utilizzo dell’app