Avada WhatsApp Chat, FAQ Page

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!

Audrey is very helpful!

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :)

It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

Great app, great customer service, and it's Free.
It's mostly a FAQ app though, as there isn't any chat integration. It just redirects to your what's app or messenger open's email app.

Thanks for your support Audrey and Anivia. you were attentive and helpful
I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.

Onboarding was smooth with the help of Lydia, who was there to help with any questions.

Great free app!
There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away.
Much appreciated!

Le service client est super réactif ! Problème résolu en moins de 10 minutes. Les premiers pas sur cette application se passent bien.

Eine gute und übersichtliche App, Audrey ist mir immer gut und schnell behilflich. Super wäre es eine deutsche Version zu haben, wobei man den Inhalt bereits eigenständig auf deutsch ändern kann.