Avada WhatsApp Chat, FAQ Page
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客户服务的态度特别好，响应速度快，尤其是 HaHa
Hana is such a great help quickly applies all changes i request and prompts all my needs to the dev-team really appreciate the great work of AVADA keep up the great work! special thanks also to Tiana and Maison you are doing just great <3
Tiana and Tony amazing service , great job!!!
This is a great app with fantastic service. Hana from the Live chat team is super helpful and responds quickly. We had a small styling issue which she resolved within a minute! Support pages are helpful too. The app is easy to navigate with plenty of features. Looks really professional. Useful to have both the pop-up and FAQ page, plus the optional chat option. Very impressive for a free app. I'd highly recommend it.
Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento.
No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos.
Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente.
De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo.
Gracias, estoy muy agradecido.
A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.
Hi Designs By Wildside Store owner,
We wanted to thank you for taking the time to leave a review and provide valuable feedback.
Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.
As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.
we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.
Thank you again for your feedback and patience.
Best regards,
Chatty Support Team
Esther was amazing. She helped me with every question I had and edited the necessary code to make my app work! I recommend 100%
I can't express how thrilled I am with this app! This application has proven to be an absolute game-changer for my online store. One of the standout features for me was the seamless integration of a FAQ page into my shop. It has significantly enhanced the overall user experience for my customers.
Audrey, Emily and Tony and super help me to customize a lot, make it complete match with my web. The app is very easy to use and nice design, and the teams is strong and in time help. Great work!!!
Hanna was very nice support with my issue