Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
5 mei 2024

Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.

Sighthound Creatives
Zweden
Ongeveer een maand gebruiken de app
4 april 2024

"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."

Prime Pinnacle
India
2 maanden gebruiken de app
11 mei 2024

Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!

The Playful Ones
Nieuw-Zeeland
2 maanden gebruiken de app
29 april 2024

I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much.

KR, Sarah

Trend Pique
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
26 februari 2024

I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!

Her Mighty Mind
Canada
Meer dan een jaar gebruiken de app
27 april 2024

A few fixes where needed in my store for the chat app of avada. The response team (Hana and Toby) made the changes very quick after the request. (less then an hour). Great job!

Pawsify
België
Ongeveer 2 maanden gebruiken de app
30 april 2024

I had an excellent experience with customer service. They were quick, efficient, and straight to the point when addressing my questions. I've interacted with Tiana and William on different occasions since installing this app, and both were incredibly helpful, resolving my requests promptly with kindness and professionalism.

The app itself is fantastic—it works perfectly for my needs. I'm also happy they recently added a live chat option. It's user-friendly, with great features that look professional on my site.

I highly recommend this app to anyone looking for a reliable solution. It's easy to use and backed by a stellar customer service team.

ASIA BORDER™
Verenigde Staten
9 dagen gebruiken de app
9 maart 2024

The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana

BLOODY-STREETS.DE
Duitsland
4 maanden gebruiken de app
27 maart 2024

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!

Best Promo Store
Mexico
Ongeveer een maand gebruiken de app
23 april 2024

Really good app with a lot of options to optimize for individual use.
support is super fast and helps with every issue

so its a no brainer, will use it for another store too

Thanks to Hana for the fast support

All-for-Home
Duitsland
Ongeveer een maand gebruiken de app