Chatty: Livechat Helpdesk, FAQ
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I had an awesome and quick support from Juliana even when the app itself its free, still setting it up but so far app seems great
Prakash was a great help today in resoling an issue on my website FAQ page.
I appreciate how quick to respond Avada chat service reps are. So I can get back to business! Thank you.
great support and customer service from Lydia! I have to give 5 star for this app and the Avada team for their great work!!! Thanks!
I'm using this app to implement a FAQ page for my customers. I wanted to remove the default "Powered By Avada" which is at the bottom of the generated FAQ page, so I asked for support and Juliana helped me out. She did it right away a few seconds after my request on Saturday night, it was extremely fast and easy. I'm gratefully impressed without mentioning I'm using a free version of one of the Avada Apps.
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.
Sincerely,
AVADA Support Team
I was in the Support with Juliana and i couldnt imagine a better Person than her in that moment, she solved my problem in secounds. Grateful <3
**Update: App is very responsive, has everything needed and the customer service was wonderful- Highly recommend**
So far the app seems to be just what I need- Although I just started playing around with it- Had 1 small hiccup, but customer service (Hakeem) was very quick and efficient in taking care of it!
Great support from Prakash from the customer service. Zeker een aanrader voor alle Nederlanders daarzooo.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!
Best,
AVADA Support Team
Excellent app and excellent support by the team .The support extended was lightning fast and the thing is the chat gets automatically activated and an agent hops in there to address your requirements.
Lydia was a customer support agent for Avada, an app development company. She was extremely helpful in assisting me navigate through the various apps that Avada offered. Lydia had a clear and concise way of explaining the features and benefits of each app, and was able to answer all of my questions in a timely manner. Her patience and attention to detail made the experience of using the Avada apps much more enjoyable. Thanks to her guidance, I was able to find the perfect app for my needs and have been using it with great success. Overall, Lydia's exceptional customer service skills made a significant impact on my experience with Avada.
thank you Lydia .
Support très réactif, merci à Hana pour la qualité de ses réponses et de ses services. Je recommande.