Chatty: Live chat Helpdesk FAQ
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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I would give NO stars if I could! I had a page on my website and then it was gone because the app wasn't working properly. Now my website looks like a mess bc this dumb app! Stay away do NOT download this!
Hi The Golden Bros's Store Owner,
This is Liz from the Chatty Support Team. I wanted to follow up on the recent issue you encountered with the FAQ page on your website. I’m really sorry for the inconvenience this caused and understand how frustrating it must have been.
Our technical team has fixed the issue, and your FAQ page should now be displaying correctly. Please check your website to confirm that everything is back to normal. If you notice anything still not working as expected, please let us know, and we'll address it immediately.
We genuinely appreciate your feedback, as it helps us improve our app and service. If there's anything else we can assist you with, feel free to reach out at any time.
Thank you for your patience and understanding.
Best regards,
Liz
Abby was incredibly helpful and responded quickly, making me feel valued as a customer. Her support was efficient and friendly. Highly appreciated!
Charles was awesome! He helped me removed the powered by chatty label quickly and he was very friendly. I'm convinced this app will make my store more user friendly! Thank you so much!
"I really like your service, especially your team members Lydia and Andrew. They talk very nicely and respectfully. So far, I've received the best service from both of them. My request is that I continue receiving service from them in the future as well. Thank you."
Very clean app and does actually what it's supposed to do. Customer service is also very responsive and helpful. Their employees Lydia and Andrew even help you with custom edits like where you want the chatbox icon to display.
Highly recommended!
This great app provides many customization options to keep users engaged on our website. Kevin was really helpful during the onboarding process and promptly replied and resolved all my queries.
Fantastic Support and Easy Integration!
I recently needed some customization help, and Jade from the support team was incredibly helpful. They provided clear instructions and solutions, making the process smooth and straightforward. The app itself is intuitive and integrates seamlessly into my store. Highly recommend for anyone looking for efficient and reliable chat support!
Hey @Audrey!
Chatty is great ... Thanks a ton for helping me get the app up and running. It’s really awesome!
You rock!
Audrey and Wiliam was very helpful, Thanks a lot guys
Great, Abby was very helpful, since the app didn't appear on the sore, and he reached to one of the tech support, Doris, and they quickly solved the problem just under minutes.