Chatty: Live chat Helpdesk FAQ

Great app so far. Been very helpful in assisting our helpdesk. The FAQ section is working out great for us. Developers are helpful and responsive also.

Very fast and quick response, Audrey is helpful as always

I just started working on the app, it seems good and convenient to me, in the meantime I used a complete service and received a good response

Excellent service, everything works quickly and smoothly. Special thanks to our consultant Audrey, who helped to resolve all the issues.

I recommend this application to everyone. Greetings from Italy!

It's very useful tool for my online shop. I used the default inbox in the past, but I found Chatty is more helpful. The FAQs function and Email integration saved time and made us more efficient, I'm recommend it, and you can't imagine it's all free. Thanks a lot, Chatty team.

Thanks Hanna, for the smooth and quick help via chat. 100% satisfied!

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response.

The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go.

I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience.

So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!

I want to thank Sonny, who is from the support team. He did a great job.

I wanted to raise the button a bit on the phone and on the computer.
I spoke to the support team and it only took a few minutes to get everything fixed.

Sonny from the support team spoke to me. He is really nice and friendly. It only took me five minutes to do everything. I appreciate it very much and thank him from the bottom of my heart. Knowing that the application is integrated and very good.

Thank you again, my friend Sonny.

I recently encountered an issue with the face button icon in my app that was affecting the user experience. Thankfully, I reached out to Sonny, who not only responded swiftly but also fixed the bug in no time. What impressed me the most was how seamless the whole process was. Sonny quickly understood the problem, identified the root cause, and delivered a solution that was both effective and efficient.

The CSS style can be customized. The online help provided is very timely and useful, especially Hana from Avada Group 2 who provided me with great help. Thank you!