Chatty: Live chat Helpdesk FAQ
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them.
Other features of this app are also helpful, such as Chat.
I would recommend other businesses to use this app!
Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince
Thanks & Regards
I was helped several times in one day and the service was very, very good. Everything solved within minutes.
I Can recommend the app to everyone!
Tiana helped me very well! The response and solution was really well and quick done by Tiana :)
Good customer service even at odd hours. Hana was especially helpful.
I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.
The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3
Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.
Awesome support from Hana! Fast and friendly :)
Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.