Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

Avaliações (2 177)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
3 de março de 2024

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

GiantMood
Estados Unidos
2 months usando a aplicação
5 de junho de 2024

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Designs By Wildside
Estados Unidos
31 minutes usando a aplicação
Questão respondida por Chatty 7 de junho de 2024

Hi Designs By Wildside Store owner,

We wanted to thank you for taking the time to leave a review and provide valuable feedback.

Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.

As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.

we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.

Thank you again for your feedback and patience.

Best regards,
Chatty Support Team

13 de junho de 2024

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento.

No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos.

Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente.

De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo.

Gracias, estoy muy agradecido.

Boulevard Palace ( BLV-Palace )
Espanha
3 days usando a aplicação
29 de janeiro de 2024

Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!

NicoCeccoRings
Itália
3 months usando a aplicação
18 de junho de 2024

Tiana and Tony amazing service , great job!!!

M1 LAB
Reino Unido
About 6 hours usando a aplicação
17 de fevereiro de 2024

Pamela was great very helpful and very friendly. The app is also very well done.

Comfy
Líbano
3 months usando a aplicação
22 de fevereiro de 2024

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Glam Secret
Emirados Árabes Unidos
7 months usando a aplicação
10 de maio de 2024

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

FARMHOUSE CANDLE COMPANY
Estados Unidos
About 16 hours usando a aplicação
9 de fevereiro de 2024

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Bando Sports Towels
Reino Unido
About 1 month usando a aplicação
1 de abril de 2024

Very good service, works great! Thanks to Hana :)

REFINED AMSTERDAM.
Países Baixos
5 months usando a aplicação