Chatty: Live chat Helpdesk FAQ
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Application en anglais bien que paramétré en français. Reste présente alors qu'elle a été désinstallée.
Bonjour,
Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que vous avez rencontré des problèmes avec notre application.
Nous comprenons votre frustration concernant la langue et le problème de désinstallation. Nous travaillons constamment à améliorer notre application pour résoudre ces types de problèmes. Si vous avez encore l'application présente malgré la désinstallation, cela peut parfois être dû à des caches persistants sur votre appareil. Nous vous recommandons de redémarrer votre appareil après la désinstallation pour vous assurer qu'elle soit complètement supprimée.
Quant à la langue par défaut, nous nous excusons pour cette confusion. Nous allons examiner cela de plus près pour nous assurer que l'application respecte bien les paramètres de langue de votre appareil.
Nous apprécions vos commentaires car ils nous aident à nous améliorer. Si vous avez d'autres préoccupations ou des questions, n'hésitez pas à nous contacter directement à support@avada.io.
Cordialement,
Chatty de support
Very easy to use and straight to the point. Abby is very accomodating and responded immediately to our inquiry.
Customer service very quick and helpful especialy Juliana ! I am going to work with this app from now on!
I am delighted to share my enthusiastic 5-star review for Jasmine and the outstanding assistance she offered me. Jasmine's prompt and efficient service was truly remarkable, and she exceeded all my expectations in addressing my needs. Jasmine is a true professional, and I am grateful for the exceptional help she provided me with.
Shopify has the best app I have ever used is free and easy to set up, and I'd like to thank "HANA" for helping me to set up the app, she is very kind and helpful.
Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.
I am happy to write a positive comment about Hana's outstanding assistance in helping you configure Avada WhatsApp. It's great to hear that Hana provided reactive and helpful support throughout the process. Having someone who is knowledgeable and willing to assist can make all the difference in achieving success with a new tool or platform. It's clear that Hana went above and beyond to ensure that you were able to configure Avada WhatsApp properly and I'm sure that you greatly appreciate her efforts. Thank you for sharing your positive experience and I hope that you continue to receive excellent support from Hana and the team at Avada WhatsApp in the future!
Juliana was very knowledgeable and super helpful. She was able to answer all my question and provide me with all the information and changes I need. Highly recommend.
So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!
Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.