Chatty: Live chat Helpdesk FAQ

Amazing support and app!
Lydia's support was exceptional!

great customer service and good looking app

Since Shopify's own inbox function is relatively limited, I found this app. It brings me many functions. And the setting is very simple. During the use, Hana and Toby helped me solve the incompatibility problem between the app and the template. In short, if you also need online customer service, you can consider this app

great customer service. specially Emily helped me a lot getting familiar with the app. great app, recommended!

Very helpful support team. Many thanks for Hana!

Fantastic Free App with Great Features!

I recently installed Chatty on two of my websites, and I’m super impressed! This tool lets you live chat with customers right on the website or even on the phone. It also supports WhatsApp, and I believe Instagram and Facebook chat integration is coming soon too! The best part? It’s totally FREE, while many other apps charge around $20/month for similar features.

I had a small issue with getting instant message notifications on my old iPhone, but their customer service was excellent. Hana from support helped me out right away and got everything sorted. Highly recommend this app if you're looking for an easy and cost-effective way to chat with customers!

I wanted a chat function for my website to try out. I am not great with technical stuff so I decided to message the help line and within minutes Tiana had me up and running with all my requirements and fuss. She's so patient. You have a customer for life. Thank you

hana helped me give her a raise

The app looks good, interface works well, and support is seemingly 24/7.
Tiana helped me quick and efficiently.

Recommend!

I needed help with fixing some of the settings on my live chat. Hana was able to get it fixed right away and provided great customer service. She was even able to fix a different issue I didn't even know about. Great customer service from Hana!