Chatty: Live chat Helpdesk FAQ

The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.

Very helpful support team. Many thanks for Hana!

great customer service and good looking app

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Finally, a live chat tool that is multilanguage, has quick replies (a customer can select), and is hassle-free. Very friendly and fast replies by Tiana and Nikita of the support team. Highly recommend!

Fantastic app and super easy to install and set up. I had one question but Hana replied instantly and sorted it immediately for me. Highly recommend for anyone looking at live chat and helpdesk options.

This is a beautiful app that's easy to use and has an excellent support team to boot.

I got help via email from Lydia and via live chat from Linda. Both were very quick to respond — any issues I had were resolved within the day.

I'm using this in conjunction with Shopify Inbox. If their live chat feature gets developed further, I might switch over to just using this.

Great app overall. Would highly recommend!

Hana provides the best customer service! makes the app worth it

The response is really quick and effective. And the page layout is great. Thanks to Hana and Nikita who are patient to my questions.

I recently had an issue that needed resolving and was pleasantly surprised by how quickly it was addressed. Tiana, in particular, stood out with her exceptional kindness and professionalism. She ensured everything was handled efficiently and with a warm, friendly attitude. I couldn't be more satisfied with the service I received.