Chatty: Livechat Helpdesk, FAQ
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Thanks for your support Audrey and Anivia. you were attentive and helpful
I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.
Chatty is powerful and has a strong technical team.
Fantastic app and amazing service from Audrey and team! Keep it up!!!!
Tiana and Maison did exactly what i asked. Amazing job
very good experience with Jasmine and Andrew!
Jeg manglede en fuldkommen dansk oversættelse til appen og kontaktede kundeservice. Lydia svarede hurtig tilbage og fik opgaven sat i gang. Efter et par dage var det opsat uden problemer.
pamela helped me, great support
This app is easy to integrate and when I faced any issues along the way, their customer service was prompt to assist. In particular, I was served by Nolan who was quick in responding and was really helpful every step of the way. Excellent service.
Amazing app and amazing customer service.
A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.
Hi Designs By Wildside Store owner,
We wanted to thank you for taking the time to leave a review and provide valuable feedback.
Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.
As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.
we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.
Thank you again for your feedback and patience.
Best regards,
Chatty Support Team