Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

评论 (2,171)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2022年11月5日

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Dichi Shop
西班牙
4个月 人在使用应用
Chatty已回复 2022年11月5日

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

2022年11月6日

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Magic Eraserz
马耳他
3个月 人在使用应用
Chatty已回复 2022年11月9日

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

2023年7月10日

This review is not for the app just yet as I have just installed it and will be using it. But the help desk service from Esther is 5 stars, very quick in responding, thank you

The Sea Moss Boss
英国
大约2个月 人在使用应用
2023年5月26日

Feedback is quick and patient. Regretly, The APP don't support chat with the customer directly. Other function is perfect, I love it.

PatPatMatching
美国
大约2个月 人在使用应用
2022年9月29日

Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando

Gelden Cosmeticos
墨西哥
大约2个月 人在使用应用
编辑时间:2023年3月18日

This is a beautiful app

you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me.

Abby was chatful, helpful and very rapid with her service.

I definately recommend it.

CurlyOra
加拿大
大约1个月 人在使用应用
编辑时间:2023年6月10日

Are they purposely limiting the FAQ questions so that we have to reach out to customer support to get unlimited? And then funneling us to write a review? I don't know for sure, but it seems like it. I haven't even tested out the product yet on my store. Will update my stars if it is good.

Update: The product worked well. I did have an issue but the customer support helped very quickly. I'd recommend using the app. Changing from 2 to 4 stars.

Ajorni
美国
大约1个月 人在使用应用
2023年9月21日

Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.

MesolightBIM
博茨瓦纳
20天 人在使用应用
2023年4月22日

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

My Store
中国
14天 人在使用应用
2023年5月3日

So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!

IK Organics
巴基斯坦
6天 人在使用应用