Chatty: Live chat Helpdesk FAQ

I had a great customer service by Charles on how to use the app.
I highly recommend!

I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!

Great free app with a good support team to help with any questions

Very useful. 24/7 technical support. Special thanks to Hana from customer relations.

The Avada Chat app is fantastic! Customer representative Mia was incredibly helpful. She patiently and thoroughly answered all our questions. Mia’s professionalism and warm approach made us feel valued. The app is user-friendly and highly functional. Having someone like Mia on the team makes this app even more special. Highly recommend!

Good App with all you need functions. Support Abby is reply fast and helpful.

Ho risolto un problema grazie alla chat con Audrey, molto gentile e cordiale, mi ha spiegato come risolvere il problema passo per passo

Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!

Hana was helping me our very fast. I could only recommand the app.

I had an excellent experience with Sonny from the Chatty app support team! He was incredibly responsive and quickly helped me understand how the app works. Sonny provided clear, step-by-step instructions with helpful screenshots and arrows, making everything super easy to follow. His explanations were concise yet thorough, and I felt fully supported throughout. Fantastic service—thank you, Sonny!