Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

评论 (2,205)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年11月22日

Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.

ZePooch, plein-air canin
加拿大
10个月 人在使用应用
2024年10月7日

Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended

RESTITUO
新西兰
4个月 人在使用应用
2024年10月31日

I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.

Paris House Of Beauty
美国
接近2年 人在使用应用
2024年10月17日

Has everything I was looking for my store, live chat, FAQs inside, flexible customization... The individual support is also amazing, there is always an agent ready to help you as you set up the app for your store, special thanks to Audrey from their team. 5 undoubted stars for now ♥

Home Masters
西班牙
5个月 人在使用应用
2024年9月24日

We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!

POUCHI
荷兰
8个月 人在使用应用
2024年10月29日

Audrey and Raymond were great! They really help me for all the things and was very responsive. Really appreciate!! Great customer service. 5 stars*****

Art Love by Byron
英国
大约1年 人在使用应用
2024年11月26日

I had a great experience with Jade from the Chatty app support team. She was professional, friendly, and resolved my issue quickly. Her clear communication and willingness to go the extra mile made the process seamless. Truly appreciate the excellent support. Thank you, Jade!

Bumbac
印度
2个月 人在使用应用
2024年11月24日

Prakash provided excellent service helping me to restore my FAQ page. Thank you very much!

Shop Limited Edition Christian Modern Art | Mark Lawrence's Bible Verse Inspired Paintings
美国
大约2年 人在使用应用
2024年11月28日

I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!

Vlandmods
美国
28天 人在使用应用
2024年9月12日

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience.

I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

Kalida
意大利
2个月 人在使用应用