Avada WhatsApp Chat, FAQ Page

Chatty ai chatbot is extremely helpful to have in my store. The amount of features it has makes it a game changer for your store. You can have a simple FAQ of course but you can also train the chatty ai bot on different questions and answers that you provide it. This is a great tool because it allows you to customize chatty to learn about your specific store and things you may want it to know so it can better assist your customers. They also have a feature that allows you to sync your products so that chatty can learn about them and better answer questions related to those products. It is very customizable and I like how much they offer in the app. I like having it so that any customers that I am not able to help immediately can still have their questions answered until I can reply. Another big thing that I really appreciate from any good app is their customer service. The Chatty team is extremely helpful and kind and get back to you quickly to address any problems you may be having. I was recently helped by Sonny and he was able to take care of issues I was having in a short amount of time due to their in app chat feature. Overall it is a very good app and I am excited to see what other features the team decides to add in the future.

What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

We've been using this app for about 4 months now, and we just recently upgraded our plan to access some other features (more products for AI to learn from, more agents etc.) - so far it's worked pretty well for us. Their chat support is also very responsive.

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better.

I’ve updated our review to 3 stars because they do have a great FAQ set up.

Outstanding service! After weeks of unsuccessful attempts with other support teams, I finally found real help with CHATTY. A special thank you to Sonny, who was incredibly patient, professional, and knowledgeable in helping me resolve a technical issue with activating the chat on my website.. something no one else had been able to fix.
He quickly identified the root of the problem and guided me through the solution step by step. It's rare to find such attentive and skilled customer support. I highly recommend CHATTY to anyone in need of effective and genuinely helpful tech support. Thank you so much!

Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!

The Chatty support team is incredibly responsive and helpful! (shout-out Jasmine, Raymond, Abby, and Alicia for always providing thorough, helpful answers and handling our questions with care). It takes a lot of tweaking, but once you build a thorough FAQ section and question database, the AI chatbot is very knowledgeable and helpful for our customers. The more data we input, the better it gets. It's been a game changer for our customers and has helped reduce the amount of CS tickets we receive.

Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.

It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.

Hana and Raymond have been helping me throughout the integration process for my website. They are so polite and so helpful teaching me what was wrong and resolving all of my issues. I am so happy that I decided to use Chatty versus the other apps. It's convenient, affordable, and has really helpful customer support. TYSM!