
Avada WhatsApp Chat, FAQ Page
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
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What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.
I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.
Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.
Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.
It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.
I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.
Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect.
Great app. Use it to have customers contact directly through your website.
Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!
There is lots of support for the app, easily install and links to all channels including social media.
i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!
Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions!
Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks!
Would highly recommend this app!
Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better.
Hi Hydbond™️ Store Owner,
Thank you for sharing your feedback. I'm sorry to hear that you've experienced issues with notifications and that our support did not fully resolve your concerns.
We understand how important instant notifications are for managing customer conversations effectively. Our team has tested the feature, but we'd love to investigate further to ensure it's working properly on your device. Could you share more details?
- What device and OS are you using (iOS/Android, specific model)?
- Have notifications been enabled in both your phone settings and the Chatty app?
- Do you miss all notifications, or only some? Does this happen randomly or consistently?
We truly value your experience and would love the opportunity to address this issue so you can manage all chats efficiently in Chatty without needing multiple apps. Our team is ready to assist and will follow up with you via email. Looking forward to your response!
Best,
Chatty Support Team