Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

評價 (2,170)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年10月7日

Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended

RESTITUO
紐西蘭
使用應用程式 4個月
2024年10月31日

I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.

Paris House Of Beauty
美國
使用應用程式 接近2年
2024年9月24日

We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!

POUCHI
荷蘭
使用應用程式 8個月
2024年10月17日

Has everything I was looking for my store, live chat, FAQs inside, flexible customization... The individual support is also amazing, there is always an agent ready to help you as you set up the app for your store, special thanks to Audrey from their team. 5 undoubted stars for now ♥

Home Masters
西班牙
使用應用程式 5個月
2024年10月29日

Audrey and Raymond were great! They really help me for all the things and was very responsive. Really appreciate!! Great customer service. 5 stars*****

Art Love by Byron
英國
使用應用程式 大約1年
2024年9月12日

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience.

I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

Kalida
義大利
使用應用程式 2個月
2024年10月1日

Chatty has been a fantastic addition to my store. It’s super easy to use, and the functionality is exactly what I was looking for to improve customer engagement and customer service concerns. The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues. Highly recommend this app!

FitBox Evolution
英國
使用應用程式 4個月
2024年9月11日

Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!

Overland Outfitters
加拿大
使用應用程式 5個月
2024年8月24日

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

Lucini London
英國
使用應用程式 4個月
2024年10月1日

It's a great app with lots of features. I love how simple and clean the interface is. So much love for this!

The support team is great too. I want to thank Damian and Doris for helping me with some issues and getting them fixed very quickly.

I'm so excited to use Chatty on our website, allowing customers to message us easily. Thanks for the great app and support!

JUMA PET STORE
馬來西亞
使用應用程式 大約1個月