評價 (1,614)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2022年11月5日

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Dichi Shop
西班牙
使用應用程式 4個月
Chatty 已回覆 2022年11月5日

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

2022年11月6日

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Magic Eraserz
馬爾他
使用應用程式 3個月
Chatty 已回覆 2022年11月9日

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

2023年5月26日

Feedback is quick and patient. Regretly, The APP don't support chat with the customer directly. Other function is perfect, I love it.

PatPatMatching
美國
使用應用程式 大約2個月
2022年9月29日

Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando

Gelden Cosmeticos
墨西哥
使用應用程式 大約2個月
編輯時間:2023年3月18日

This is a beautiful app

you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me.

Abby was chatful, helpful and very rapid with her service.

I definately recommend it.

CurlyOra
加拿大
使用應用程式 大約1個月
編輯時間:2023年6月10日

Are they purposely limiting the FAQ questions so that we have to reach out to customer support to get unlimited? And then funneling us to write a review? I don't know for sure, but it seems like it. I haven't even tested out the product yet on my store. Will update my stars if it is good.

Update: The product worked well. I did have an issue but the customer support helped very quickly. I'd recommend using the app. Changing from 2 to 4 stars.

Ajorni
美國
使用應用程式 大約1個月
2023年4月22日

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

My Store
中國
使用應用程式 14天
2023年5月3日

So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!

IK Organics
巴基斯坦
使用應用程式 6天
2022年11月21日

This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.

FILO Fire Gear
美國
使用應用程式 3天
2023年3月3日

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

SoftGun
法國
使用應用程式 大約2小時