Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

評價 (2,177)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年3月3日

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

GiantMood
美國
使用應用程式 2個月
2024年6月5日

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Designs By Wildside
美國
使用應用程式 31分鐘
Chatty 已回覆 2024年6月7日

Hi Designs By Wildside Store owner,

We wanted to thank you for taking the time to leave a review and provide valuable feedback.

Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.

As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.

we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.

Thank you again for your feedback and patience.

Best regards,
Chatty Support Team

2024年6月13日

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento.

No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos.

Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente.

De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo.

Gracias, estoy muy agradecido.

Boulevard Palace ( BLV-Palace )
西班牙
使用應用程式 3天
2024年1月29日

Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!

NicoCeccoRings
義大利
使用應用程式 3個月
2024年6月18日

Tiana and Tony amazing service , great job!!!

M1 LAB
英國
使用應用程式 大約6小時
2024年2月17日

Pamela was great very helpful and very friendly. The app is also very well done.

Comfy
黎巴嫩
使用應用程式 3個月
2024年2月22日

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Glam Secret
阿拉伯聯合大公國
使用應用程式 7個月
2024年5月10日

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

FARMHOUSE CANDLE COMPANY
美國
使用應用程式 大約16小時
2024年2月9日

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Bando Sports Towels
英國
使用應用程式 大約1個月
2024年4月1日

Very good service, works great! Thanks to Hana :)

REFINED AMSTERDAM.
荷蘭
使用應用程式 5個月