Chatty AI Chatbot & Live Chat

I needed a chatty, natural-sounding AI assistant for my storefront, and wasn't able to set up it so hazel walked me through the entire setup from scratch! Hazel helped me define the perfect friendly persona, set up automated greeting hooks that instantly pitch our fast Canadian shipping, and created strict boundaries to ensure the AI doesn't give out unauthorized medical advice. It's like having a 24/7 skincare consultant working on my site for free. If you need help structuring your e-commerce AI strategy, customer FAQs, or saved replies, Chatty AI Chatbot &Live chat makes the entire process incredibly simple and highly effective!

I've had a fantastic experience with Chatty! The support team was absolutely outstanding. They stayed online with me the entire time while I was setting everything up, answered all of my questions promptly, and made sure everything was working perfectly before ending the chat.

It's rare to find support that's this patient, knowledgeable, and genuinely committed to helping. The app itself is great, but the customer service is what really sets it apart. Highly recommend Chatty to anyone looking for a live chat solution for their Shopify store!

I implemented Chatty after trying a few other alternatives and stuck with it. As I had my own messy code work done on the website, I ran into a few troubles tweaking Chatty to my exact needs, but Chatty's customer service team was incredibly patient and dedicated, and fixed it all for me.
I am super thankful, and now, after taking Chatty into use, I am discovering useful "insider" features I had no idea about, helping me serve my customers even better.

UPDATE: I originally gave this app a two-star review. Within just 48 hours of posting my feedback, the Chatty team implemented audible desktop notifications for live chat—exactly the feature I was hoping for.

I'm genuinely impressed by how quickly they listened to customer feedback and delivered a solution. That level of responsiveness is rare, and it has completely changed my experience with the app.

I've happily updated my review to five stars. Way to go, Chatty! Keep up the outstanding work.

I work around midnight, their support team is always there when I need them. When the chatbot couldn't fully resolve my issue, it seamlessly transferred me to a real person.

I was connected with Nana, who was absolutely amazing. She was incredibly patient, gave me clear, step-by-step instructions, and made sure I got the exact right answer. It’s rare to find such high-quality, patient live support in the middle of the night.

I love chatty!!! It has saved me hours and hours of answering simple customer questions and requests! Plus saving money on hiring a person to fill this position. The help desk is amazing as well and helped me in fact today try to figure out a question. Andy did an amazing job and I will be adding chatty to my other website as well!

Ich habe vorher einen anderen Chatbot benutzt, der recht teuer war und im preislichen Vergleich deutlich weniger Leistung hergab.
Zwar bin ich erst jetzt umgestiegen, aber der erste Eindruck ist sehr gut. Besonders der Support ist Spitze und hilft im Moment der Anfrage!
Wenn das Ganze jetzt noch den Sales und den Support gleichermaßen unterstützt, ist das eine gute Wahl gewesen.

As a new customer, my experience with Chatty has been very positive so far. The application is easy to use, works smoothly, and has been performing quite well for our store's needs.

What has impressed me the most is the quality of customer support. Hazel and Finn (the tech guy) have been extremely helpful, responsive, and professional whenever I needed assistance. Their support made the setup process much easier and gave me confidence in using the app.

Although I'm still relatively new to the platform, my experience up to now has been excellent, and I appreciate the team's dedication to helping merchants succeed.

Thank you, Hazel and Finn, for your outstanding support!

I recently started using Chatty for my Shopify store and the experience has been excellent from the start. Their support team was quick to respond to every question I had during setup, and they didn't just point me in the right direction — they walked me through everything step by step. When I was still having trouble with a particular issue, they went above and beyond and offered to jump in and handle it directly. That level of hands-on support is rare and genuinely made a difference. Highly recommend Chatty to any Shopify store owner looking for a reliable chat solution with a support team that actually shows up.

It was a great experience, the help was great and friendly, and Linda was extremely helpful. This is a must if you want your customers to feel more included! Recently, I had a problem where my store wouldn't show any of the features, but the help team easily helped, and the problem was fixed. 100% satisfaction! ;)