Chatty: Live chat Helpdesk FAQ
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 5,0 (2 169)
- Développeur
- Chatty
Galerie d’images vedette
Smart live chat with AI chatbot, Messenger, FAQs, and help center for effortless customer support
Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app.
- Live chat: Provide instant support to engage with customers by AI assistant
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand
- Order tracking: Let customers check order status on the go easily in help center
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
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- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
WhatsApp, Email, Messenger, Instagram, LivechatMessagerie en temps réel
Réponses automatisées
Personnalisation
Outils d’édition
Options d’affichage
Tarification
Free
Gratuite
- Unlimited FAQs
- Helpdesk chatbox
- Professional FAQs page
- Livechat: 90-day chat history
- 1 translation language
- 24/7 support
Basic
$14.99 / mois
- Multi-channel support: Email
- Live chat: 12-month chat history
- Unlimited chatbox translation
- Fully-customizable chatbox
Essai gratuit de 14 jours
Pro
$49.99 / mois
- Unlimited chat history
- Branding removal
- Expert support
Essai gratuit de 14 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (2 169)
Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended
I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.
We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!
Has everything I was looking for my store, live chat, FAQs inside, flexible customization... The individual support is also amazing, there is always an agent ready to help you as you set up the app for your store, special thanks to Audrey from their team. 5 undoubted stars for now ♥
The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience.
I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!
Assistance
Chatty peut répondre à toutes vos questions concernant Chatty: Live chat Helpdesk FAQ.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
9 juin 2022 · Journal des changements
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