Chatty AI Chatbot & Live Chat
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- Preços
-
Plano gratuito disponível. Avaliação gratuita disponível.
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Classificação
- 4,9 (1 799)
- Programador
- Chatty AI Sales Agent - For live chat & helpdesk
Galeria de imagens em destaque
Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.
No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- Sales automation: Send proactive targeted messages based on visitor behavior
- FAQ page: Create a help center to empower customers to find answers on their own
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Shopify Flow
- Admin Shopify
- Klaviyo
- Messenger
- Zendesk
Categorias
Mensagens em tempo real
Respostas automatizadas
Ferramentas de edição
Preços
Escolha o plano que melhor se adequa ao negócio.
Free
Gratuito
Funcionalidades
- 50 AI conversations/ month
- Unlimited human conversation
- AI trained up to 200 products
- AI answers FAQs & recommends products
- Email connect
- Widget customization
- After-hours auto reply + saved replies
Basic
$19.99 / mês
ou $203.88/ano e poupe 15%
$0.4 per additional AI conversation
Funcionalidades
- 100 AI conversations/ month
- Standard AI model
- AI order tracking
- 5 members
- Multi-channel inbox
- Translation & Auto translate
- 12-month chat history
- Basic analytics
Avaliação gratuita de 7 dia
Pro
$68.99 / mês
ou $707.88/ano e poupe 14%
$0.4 per additional AI conversation
Funcionalidades
- 500 AI conversations /month
- AI Shopping assistant
- Pro AI model - smarter & higher accuracy
- Proactive engage
- Auto-recover abandoned. carts
- AI reply on socials
- Advanced analytics
- Unlimited conversation history
Avaliação gratuita de 7 dia
Plus
$199 / mês
ou $2,039.88/ano e poupe 15%
$0.4 per additional AI conversation
Funcionalidades
- 1000 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
Avaliação gratuita de 7 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (1 799)
It is getting worse and worse. The more they raise their prices, the lower the quality becomes. The system constantly gets stuck in loops, is extremely difficult to work with, and logs me out every time I use it on my smartphone.
The whole experience is incredibly frustrating. Even the FAQ content is no longer properly recognised by Google Search Console, which creates additional problems for website owners. Paying more for a service that becomes less reliable and less functional is simply unacceptable.
Hi team,
Thank you for your honest feedback, and we're truly sorry for the frustration you've experienced. This isn't the standard we hold ourselves to, and we want to make it right.
On the issues you raised: the logout problem has been actively investigated and we've already implemented a fix that's now in final testing. You shouldn't have to keep re-logging in, and we're close to rolling it out. For the FAQ not being recognized by Google, we found that the app is currently disabled in your theme's App Embed (Shopify Theme Editor); once it's re-enabled, the FAQ content will render and be picked up again. We'd be glad to walk you through this.
We also hear your concern about pricing. Our recent changes go toward improving the product, especially the quality and accuracy of our AI and FAQ features, and we're sorry if that value hasn't shown up in your experience yet.
Our team has reached out to you directly to help resolve everything and make sure your store is running the way it should. We'd genuinely love the chance to turn this around for you.
Best regards,
Chatty Support Team
App bugging. We lost 1 day of customer support. We lost many customer requests. Customer support was not hurry to fix the problem. As a small company, we cannot afford to lose customer trust.
Hi Chic Marine Team,
This is Liz, Customer Success Leader at Chatty. I followed up with you personally over email as well, though I am not sure it reached you at a good time, so I wanted to reach you here too.
First, I am truly sorry for the frustration this caused. I completely understand how serious it is to lose access to your customer messages, even for a short time, and you had every right to expect better from us.
After your report, our development team investigated this thoroughly, and on our end the inbox is loading and displaying messages correctly, with no error found in the system. Because of that, we suspect something specific to your browser may be interfering with the app. Could you let us know whether you have any browser extension installed that might be blocking or modifying the app, such as an ad blocker, privacy or script blocker? That would help us pinpoint what happened on your side.
I can see you have uninstalled Chatty, and I completely understand that decision. If you are open to it, I would be grateful if you would consider reinstalling so our team can work with you directly and make sure everything runs smoothly this time. We are here and ready to support you.
Warm regards,
Liz
Customer Success Leader, Chatty
I have tried a couple of AI bots, but Chatty is the best by far and it keeps improving. From day 1 the support has been great and probably one year on (maybe more) the support is still just as good. Not is it just good, but they are also proactive and will look at your set-up and suggest improvements. Linda was helping me with an issue the other day and the support provided could not have been better. It's a recommend from me.
Assistência
A assistência da app é prestada por Chatty AI Sales Agent - For live chat & helpdesk.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
9 de junho de 2022 · Registo de alterações
Acesso aos dados
Esta aplicação necessita de acesso aos seguintes dados para funcionar na sua loja. Saiba porquê na política de privacidade do programador.
Ver dados do cliente:
Dados sensíveis, dados do dispositivo e de atividade
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Dados sensíveis
Nome, endereço de e-mail, número de telefone, endereço físico
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Dados do dispositivo e de atividade
Geolocalização, endereço IP, browser e sistema operativo, comportamento de navegação, cookie de ID de cliente
Ver dados da equipa e de colaboradores:
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Proprietário da loja
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Colaboradores do blogue
Endereço de e-mail, endereço IP, browser e sistema operativo
Ver e editar dados da loja:
Clientes, produtos, encomendas, descontos, análise de dados da loja, Loja online, admin da Shopify
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Editar clientes
Comportamento de navegação, dados do cliente
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Editar produtos
Produtos, publicações de produtos em canais de vendas, listagens de produtos, coleções
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Ver encomendas
Processamento atribuído, processamentos de encomendas, todo o histórico de encomendas
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Códigos de desconto e promoções
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Editar análise de dados da loja
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Incluído
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