Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

定价
提供免费套餐。 提供免费试用。
亮点
深受美国商家喜爱
可直接在 Shopify 后台使用
适用于最新模板
评分
5.0 (2,169)
开发人员
Chatty

Smart live chat with AI chatbot, Messenger, FAQs, and help center for effortless customer support

Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app.

Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app. 更多
  • Live chat: Provide instant support to engage with customers by AI assistant
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand
  • Order tracking: Let customers check order status on the go easily in help center
  • Mobile app: Keep track with all inbox from your devices anywhere, anytime

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亮点
深受美国商家喜爱
可直接在 Shopify 后台使用
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

WhatsApp, Email, Messenger, Instagram, Livechat

实时消息传送

在线聊天, 通过电子邮件发送聊天内容, 文件上传, 多语言, 推送通知, 行为跟踪, 客户洞察

自动回复

常见问题解答, 问候, 快速回复, 订单更新

自定义

颜色和字体, 表情符号和贴纸, 营业时间, 欢迎消息, 聊天按钮, 标记, 代理头像

编辑工具

Markdown, 富文本编辑器, 导入和导出, 多语言, SEO, 翻译

展示选项

手风琴, 标签, 侧栏, 自定义模板, 产品系列页面, 常见问题解答页面

定价

Free

免费

  • Unlimited FAQs
  • Helpdesk chatbox
  • Professional FAQs page
  • Livechat: 90-day chat history
  • 1 translation language
  • 24/7 support

Basic

$14.99 /月

  • Multi-channel support: Email
  • Live chat: 12-month chat history
  • Unlimited chatbox translation
  • Fully-customizable chatbox

14 天免费试用

Pro

$49.99 /月

  • Unlimited chat history
  • Branding removal
  • Expert support

14 天免费试用

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (2,169)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年10月7日

Chatty is a highly customisable Chat app you can install on your Shopify store. The customer service is absolutely amazing, they help you with everything until it's right and even help with customisations for the chat app design if you ask the customer service nicely. They're polite and always looking to make the customer experience better. I've loved using their app so far and this app is better than the majority of the paid apps in the Shopify App Store. Excellent app, it's beautiful design, easy for customers to use and the FAQ page and contact buttons that integrate into it are really helpful. I want to personally thank Rosie(customer service), Audrey (customer service), and Nikita (technician) for all their help over the past months.5 stars! ***** Highly recommended

RESTITUO
新西兰
4个月 人在使用应用
2024年10月31日

I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.

Paris House Of Beauty
美国
接近2年 人在使用应用
2024年9月24日

We love this app. It has all the features other (paid) apps have and much more. Their customer service is great. They are there for you 24/7 and can help with anything you ask! Lydia helped us setting up and guiding us through all the questions we had. Thanks for making such a great app and all the support!

POUCHI
荷兰
8个月 人在使用应用
2024年10月17日

Has everything I was looking for my store, live chat, FAQs inside, flexible customization... The individual support is also amazing, there is always an agent ready to help you as you set up the app for your store, special thanks to Audrey from their team. 5 undoubted stars for now ♥

Home Masters
西班牙
5个月 人在使用应用
2024年9月12日

The app has really made it easier for me to run my business online. It's very intuitive and has allowed me to integrate a direct customer chat and a customizable FAQ section all in one place. Now my customers can quickly find answers to their questions or easily contact me for more complex issues, which has greatly improved the user experience.

I also want to thank Hana from the support team. She was amazing in helping me set up the app and answering all my questions. Her knowledge and patience made everything so much easier and faster. Thank you so much, Hana, for the amazing support!

Kalida
意大利
2个月 人在使用应用

支持

Chatty 可以回答您关于 Chatty: Live chat Helpdesk FAQ 的任何问题。

开发人员

Chatty

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

资源

此开发者不提供直接的简体中文支持。

推出日期

2022年6月9日 · 更改日志

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