Rezensionen (362)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
25. November 2024

We recently started using the app and are very satisfied with it and its functions. It runs very smoothly, is very easy to pick-up / intuitive to use. It also doesn't clutter our Email inbox with unnecessary emails and notifications.

KomfortKissen.de
Litauen
4 tage mit der App
29. Januar 2025

Great customer service. Great app

MO-POWA
Vereinigte Staaten
Etwa ein monat mit der App
28. Oktober 2024

One of the most useful apps that ever used! Don’t miss their 14days free trial offer fellas!!

Dudoll
Vereinigtes Königreich
Etwa ein monat mit der App
9. Oktober 2024

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway.

After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers.

I strongly recommend this app for Shipify webshops.

Q.ik shop
Spanien
4 monate mit der App
16. Januar 2025

Works well.

Nutrient Farm
Vereinigte Staaten
23 tage mit der App
4. Februar 2025

I was looking for cheap and simple live chat application and this app meets my expectations

CalmRings
Polen
Etwa 3 stunden mit der App
Bearbeitet am 19. Februar 2025

Great working.

Globex bazaar portal
Vereinigte Arabische Emirate
8 tage mit der App
10. Dezember 2024

Inbox was very helpful

Amazed'On
Bangladesch
Etwa ein monat mit der App
7. Oktober 2024

It is an amazing live chat app to communicate with costumers and the in-built app is also great, you can answer costumers from your phone. The Setup is also easy and takes about 10 minutes.

Benelux Shops
Belgien
Etwa 2 monate mit der App
Bearbeitet am 3. November 2024

I would not recommend this company. After I deleted the app due to their co-founder's unprofessional behavior they responded with lies and when confronted with screenshots directly from the co-founder with his tag and photo choose to claim I had the wrong app instead of apologizing and holding him accountable. They have even updated their response several times and continue to email me about deleting my review instead of admitting what he did and making him stop. I even sent them the screenshots where he admits he had my emails but choose to continue anyway hoping to change my review but the company did not care. Since they refuse to hold him accountable I suggest you find a company that will hold staff accountable for bad behavior even if they are a founder. I personally would not trust a company that allows staff to be unprofessional nor their co-founder to lie in order to hide bad behavior.

Kherish
Vereinigte Staaten
10 tage mit der App
Premio hat geantwortet 31. Oktober 2024

I'm sorry to hear you had a negative experience. We reviewed the support tickets, and we couldn't find any record of you asking not to be contacted. We got your latest email and still don't see any communication between you and our support team. You might confuse our app with another app because you didn't reach out to our support team at any point.
We're open to feedback and strive to provide high-quality customer service and product experience. If you ever decide to give the app another try, we'd be happy to assist with any issues you encounter.

Edit:
I went through the email you sent us again, but I don't see any email/message that you sent to our support team (I only see your response to the email we sent you after you removed the app and left your review). Feel free to contact us with any issues.