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UPDATE: Premio-Chatway: "I admitted our mistake and said we're sorry"
Although this was the response we received in the email, we were saddened to read the company’s statements blaming us. Please also read the other 1-star review. We are experiencing the same issues as Kherish.
1. We don’t encounter this issue with any other popular Shopify chat applications; we’ve tested them all.
2. If you use ...
We sincerely apologize for the inconvenience you experienced. During our investigation, we found that your website has several jQuery errors unrelated to Chatway, which ...
I would not recommend this company. After I deleted the app due to their co-founder's unprofessional behavior they responded with lies and when confronted with screenshots directly from the co-founder with his tag and photo choose to claim I had the wrong app instead of apologizing and holding him accountable. They have even updated their response several times and continue to email me about ...
I'm sorry to hear you had a negative experience. We reviewed the support tickets, and we couldn't find any record of you asking not to be contacted. We got your latest email ...