Omtaler (237)
Raffiner
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Etter vurdering
Prompt responses, easy to setup with customised design
Very smart and easy to use App ! Personally recommend for everyone.
thats amazing app i like this
Great Customer Service, fixed my issue very quickly
We were looking for a live chat service that could automatically notify us when a customer left our website.
Chatway is almost the only live chat service that can notify customers, and it's free!
We can't wait to see updates to the FAQ, quick reply feature, and more.
Thanks for making such a great product :)
Great app that works perfectly for our business with a great support team.
The live chat is great, can directly reply from your phone, and it is smooth
Owner of the app messaged me more than actual customers. 5 missed chats and email transcripts from the owner. Do they not have anything else to do? Kept asking me to leave a review or my opinion. If I had one I would've left my opinion or review at my own accord. Uninstalled the app.
Thank you for providing your feedback. We value input from our users as it helps us continually improve our services. Our support team reached out to you to gather insights on your experience with Chatway. The email transcripts you received are part of Chatway's features designed to ensure you stay informed even when offline. While we understand that not all features may suit everyone's preferences, we believe this feature adds value by preventing missed messages from your website's visitors. However, we apologize if it has caused any inconvenience.
We kindly request you to reconsider your review, as we believe it's essential to focus on the app's functionalities and user experience. Your feedback is invaluable in helping us enhance Chatway and tailor it to better meet your needs.
If there's anything specific we can assist you with or if you have further suggestions, please don't hesitate to reach out to us. We're here to help.
Thank you again for taking the time to share your thoughts with us.
this is an easy to use app! it has helped me stay connected with my clients!!
Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.