Chatway ‑ Live Chat Support , 184 則評價

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
    181
  • 1% 的評分為 4 顆星
    2
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
    1
2024年3月11日

Owner of the app messaged me more than actual customers. 5 missed chats and email transcripts from the owner. Do they not have anything else to do? Kept asking me to leave a review or my opinion. If I had one I would've left my opinion or review at my own accord. Uninstalled the app.

EMFURN
加拿大
使用應用程式 6天
Premio 已回覆 2024年3月20日

Thank you for providing your feedback. We value input from our users as it helps us continually improve our services. Our support team reached out to you to gather insights on your experience with Chatway. The email transcripts you received are part of Chatway's features designed to ensure you stay informed even when offline. While we understand that not all features may suit everyone's preferences, we believe this feature adds value by preventing missed messages from your website's visitors. However, we apologize if it has caused any inconvenience.

We kindly request you to reconsider your review, as we believe it's essential to focus on the app's functionalities and user experience. Your feedback is invaluable in helping us enhance Chatway and tailor it to better meet your needs.

If there's anything specific we can assist you with or if you have further suggestions, please don't hesitate to reach out to us. We're here to help.

Thank you again for taking the time to share your thoughts with us.

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