Chatway Live Chat & WhatsApp
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Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- Canned responses saved replies & FAQ for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
- Monitor inbox customer service chats & invite customer support chat agents
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- Características
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Facebook Messenger
- iOS
- Android
- Live Chat
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Canales
Precios
Free
Gratis
- 1 Agent
- Unlimited Chats
- FAQ in chat widget & Canned responses
- WhatsApp, Messenger, SMS, & chat buttons
- Facebook Messenger chat integration
- Live chat widget customization
- iOS & Android mobile chat applications
- 30 Days chat history
Pro
$15 al mes
o $108 al año con un ahorro del 40%
- $9 per agent/month - invite your team
- Unlimited live chat history
- Live translation & multilingual widget
- Private notes for live chat & reminders
- Email integration
- Page targeting & country targeting
- Custom live chat icon
- Tags, custom data & segments
Prueba gratis de 14 día
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (359)
This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me!
Also, the tool looks great on my website and is easy to customize to my brand.
We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.
Since we used Chatway LiveChat on our website, customer interaction and satisfaction have greatly improved. We can answer customer questions instantly, which has increased conversion rates. In particular, it makes communication more direct and convenient. Through Chatway LiveChat, we can effectively reduce customer waiting time, and customers are more willing to contact us through this platform. I am very satisfied with the performance of this tool, it is worth the investment!
This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!
Soporte técnico
Soporte de la aplicación proporcionado por Premio.
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Fecha de lanzamiento
7 de septiembre de 2023
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