Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Forfait gratuit disponible. Essai gratuit disponible.
Note (5,0)
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Développeur

Caractéristiques

Populaire auprès des entreprises comme la vôtre
  • Basées aux États-Unis
Conçue pour votre entreprise
  • Utilisation directe dans l’interface administrateur Shopify
  • Fonctionne avec les thèmes les plus récents

À propos de cette application

Lancement

7 septembre 2023

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS plus
  • Engage your store visitors and customers over real time live chat support inbox
  • Easy file sharing within website chat box for better live chat customer support
  • Monitor inbox customer service chats and assign to support chat agents
  • See helpdesk conversation history and get the full picture before responding
  • Customize your live chat widget - color, logo, availability, chat button size

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Tarification

Free

Gratuite

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 / mois

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Essai gratuit de 14 jours

Free

Gratuite

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 / mois

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Essai gratuit de 14 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

203 avis

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
9 avril 2024

*inbox* It works incredibly well, and my customers can contact me anytime without delay! I get notifications instantly through the mobile app. If you want live chat for your site then look no further. Marvin has been amazing to talk to! I look forward to this app being developed further and see what other amazing features developers can come up with. The integration of the mobile app has been very smooth and not at all slow or laggy.

Fresh Drip
Royaume-Uni
19 jours d’utilisation de l’application
3 mai 2024

I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgarie
8 jours d’utilisation de l’application
6 mai 2024

This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.

SAM Innovative
Royaume-Uni
24 jours d’utilisation de l’application
27 février 2024

I've been using Chatway - Live Chat Support on my Shopify store for a few months now, and it's been a game-changer. It's super easy to set up, and I love how it lets me connect with my customers in real-time. There was this one time when I wasn't sure how to customize the chat widget to match my store's theme. I reached out to their support team, and they were incredibly helpful and patient, guiding me through the process step by step. It's not just an app; it's like having an extra team member who's always there to support you and your customers. Highly recommend it to anyone looking to boost their customer service game!

Healmysecretlife.com
États-Unis
2 mois d’utilisation de l’application
19 avril 2024

This is the best chat app really , I would greatly appreciate the contribution of Marvin in our stores . I talk live to my clients. Clients have both options to remain anonymous or can sign up for notification of chat . Would love more features like product URL and other options in automatic chat

My Store
États-Unis
2 mois d’utilisation de l’application

À propos de cette application

Lancement

7 septembre 2023

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Conçue par Premio

À propos de Premio

Note moyenne : 5,0

4 ans d’expérience dans la création d’applications pour l’App Store de Shopify

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Assistance

Envoyer un message

hi@support.premio.io

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