Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Tarification
Forfait gratuit disponible. Essai gratuit disponible.
Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents
Note
5,0 (237)
Développeur
Premio

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Deliver assistance to visitors through live chat. Make recommendations & offers based on their past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS plus
  • Engage your store visitors and customers over real time live chat support inbox
  • Easy file sharing within website chat box for better live chat customer support
  • Monitor inbox customer service chats and assign to support chat agents
  • See helpdesk conversation history and get the full picture before responding
  • Customize your live chat widget - color, logo, availability, chat button size

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Caractéristiques
Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Utilisation directe dans l’interface administrateur Shopify
Fonctionne avec les thèmes les plus récents

Lancement

7 septembre 2023

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Tarification

Free

Gratuite

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 / mois

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Essai gratuit de 14 jours

Free

Gratuite

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 / mois

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Essai gratuit de 14 jours

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification

Avis (237)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
12 mai 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.

One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.

Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Diamoray
Royaume-Uni
29 jours d’utilisation de l’application
6 mai 2024

This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.

SAM Innovative
Royaume-Uni
24 jours d’utilisation de l’application
3 mai 2024

I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgarie
8 jours d’utilisation de l’application
10 avril 2024

I have a third-party theme in my store and other applications did not work well!
Chatway is a cool app! Very smart and understandable! Excellent support service) Many thanks to the people who did this!
I definitely recommend this!

Mellinton Store
Royaume-Uni
2 mois d’utilisation de l’application
29 mai 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Newfound
Pays-Bas
2 mois d’utilisation de l’application

Assistance

Premio peut répondre à toutes vos questions concernant Chatway ‑ Live Chat Support.

Développeur

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

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